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Business Transformation Consulting, Digital Transformation Consulting, Change Management Consulting in Phoenix Arizona

Achieve Successful Change with the Expert Backing of MSSBTA

About US

Since 1986, more than 250 Arizona organizations, large and small, have called on MSS Business Transformation Advisory (MSSBTA) to support their business, digital, and IT transformation initiatives.

 

As an Arizona-based management consulting firm we have a vested interest in the long-term achievements of local businesses like yours. We are stakeholders in your success and look forward to delighting you with our services.

HISTORY

Micon, Inc., was founded in 1986 to provide technical services to businesses that were struggling to achieve their technology objectives because of knowledge gaps or lack of internal resources. In 1993, the name Micon was changed to Midrange Software Solutions, or MSS, as the company focused on delivering custom technology solutions to midrange or mid-market organizations. 

 

Today, the company is known as MSS Business Transformation Advisory or MSSBTA.  ‘MSS’ is a nod to our past and ‘Business Transformation Advisory’ is our vision for the future.  The success of our clients drives us to go beyond what is required, surpassing their expectations by delivering top-tier consulting that is affordable. 

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As an MSSBTA 'long-timer', I believe our success is attributed to three factors. First, is our commitment to the local marketplace we serve. We build long term relationships with our clients and have continued to do repeat business with them over the years.  Second, is our consulting team. We hire team members with the same passion and commitment to the clients we serve and to the core values that drive how we engage with them.  Third, is our company leadership. Since 1986, MSS leadership has held firm in their approach to business, their commitment to quality service delivery, and to make MSS a great place to work!"

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Paula Dawson, Senior Engagement Manager

CULTURE

At MSSBTA, we are among friends. We are collaborators, mentors, and cheerleaders working together to be better.  In fact, we’ve been recognized as an Arizona Top Company to Work for in 2019, 2020, 2021, and 2022.

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At MSSBTA we stand by, support each other, and honor promises to our clients by keeping our core values at the forefront.  Without being Dedicated, Versatile, do Whatever It Takes, be a Team Player, plus being Accountable, Courageous, and Resilient, we wouldn’t be the awesome team that we are.  Our culture is a key contributor to what keeps us motivated, engaged, and at MSSBTA."

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Aaron Anderson, Senior Consultant

Corporate CITIZENSHIP

Corporate citizenship is at the heart of MSSBTA. We give back to the community through pro bono work, fundraisers, and volunteering for organizations including St. Mary’s Food Bank, Valley of the Sun United Way, Ronald McDonald House, Peoria Fire Department, Feed My Starving Children, and Maricopa County Community College District among others.

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It feels great to be part of a company that is as community focused as MSSBTA.  The service opportunities that we engage in are usually opportunities that members of our team recommend and are passionate about, and it is rewarding to be volunteering towards causes that are important to my co-workers. Many organizations may pride themselves on prioritizing community outreach, but at MSSBTA it truly feels different.  You can really feel the commitment our team and leadership has for the local marketplace we serve, and I believe that commitment makes MSSBTA stand out."  

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Preston Kellogg, Solutions Advisor

Meet Our EXPERIENCED Team

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Keith Latchaw

President and CEO

Keith Latchaw is a Senior Executive with over 30 years of experience in both enterprise and top-tier management consulting firms delivering strategic business advisory services with deep expertise in private and public sector markets.

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He brings significant experience directing large scale Digital Transformations and delivering Business & Technology Strategic Plans in his role at MSSBTA.

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Keith also has substantial experience driving improved Organizational Effectiveness and Performance Management which is evident throughout the MSSBTA organization.

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Alyssa Moniuszko

Vice President of Professional Services

VP of Professional Services, Alyssa Moniuszko, has been with MSS Business Transformation Advisory for more than 25 years.

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Alyssa is also a Consulting Executive with 20+ years of experience leading large enterprise and public sector transformations and change management initiatives through strategic business advisory services.

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In addition to her deep ERP and CRM product knowledge, she is a Certified Project Manager Professional (PMP).

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Ken Starr

Chief Revenue Officer

Ken Starr is an accomplished professional services sales and customer success executive who is passionate about building relationships and partnering with clients to find the right Business and IT transformation solutions for their unique organizations. 

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With 30+ years in the professional services industry, Ken shares his depth of knowledge supporting large, complex consulting services engagements (ERP Implementations, CRM Initiatives, Digital Transformation, Business Transformation, Organizational Change Management, and others), SaaS software and products/devices across multiple industries.

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Jack Trierweiler, CPA

Vice President of Finance

Jack Trierweiler is a Certified Public Accountant and accounting professional with a unique blend of departmental leadership, financial analysis, and project management.

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He excels in process improvements and delivering a superior product to operations, while stabilizing overhead departments in the consulting industry.

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Jack has skillfully created an environment where the accounting department has become a partner in reducing costs and increasing revenues.

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Patty Blegen

Director of Human Resources

Patty is responsible for the company’s staffing model and the operations of recruitment, training and management of employees. She also leads employee engagement and retention programs.

She brings to the role over 20 years of professional HR experience in the areas of employee relations, benefits, recruitment, training, and development and employee relations. 

 

Effectively balancing big picture thinking and strategic hands-on execution allows Patty to successfully develop and improve procedures and create a positive and collaborative company culture.

Mike Hawksworth, Founder and Chairman of the Board | Business Transformation Consulting, Digital Transformation Consulting, Change Management Consulting in Phoenix Arizona

Mike Hawksworth

Founder and Chairman of the Board

In 1986, Mike Hawksworth founded Micon, Inc., or MSS Business Transformation Advisory as it is known today. Under Mike’s leadership, MSSBTA has been well recognized locally and nationally by both partners and customers, receiving accolades over the years from organizations including:

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  • ACE Private Company

  • Arizona Public Service Service Provider of the Year

  • AZ Tech Council Celebration of Innovation Service Provider of the Year

  • Avnet, IBM Distribution Service Provider of the Year

  • Business Journal Top 25 Software and Network Integration Companies

  • FASTech 50 Fastest Growing Technology Companies in Arizona (5 years

  • Phoenix APICS Chapter Company of the Year

  • Ranking Arizona Management & Technical Consulting Firm

  • Southwest Alliance for Excellence

  • Sun Devil 100

  • Top Companies to Work for in Arizona

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As Chairman of the Board, Mike takes the lead in creating the future vision of the company and sets the tone of the company’s corporate culture which is seen in his servant leadership.

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What Drives Us

Our employees, customers, partners, and community are what drive us. They are our purpose, cause, and passion.

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Ensuring our customers’ transformations are successful through Leadership, Governance, and Accountability is our focus.

Our Employees Drive Us | Business Transformation Consulting, Digital Transformation Consulting, Change Management Consulting in Phoenix Arizona
Business Transformation Consulting, Digital Transformation Consulting, Change Management Consulting in Phoenix Arizona

For Expert and Experienced Solutions

Our Core Values Bring Commitment, Innovation, and Leadership to Your Transformation

Dedicated - Our Core Values Bring Commitment, Innovation, and Leadership to Your Transformation

DEDICATED

We are dedicated to identifying the right problems for our clients.

Versatile - Our Core Values Bring Commitment, Innovation, and Leadership to Your Transformation

VERSATILE

We are innovative in the ideas and solutions we bring to the market.

Whatever It Takes - Our Core Values Bring Commitment, Innovation, and Leadership to Your Transformation

WHATEVER IT TAKES

Our employees do whatever it takes to provide valuable solutions to our clients.

Team Player - Our Core Values Bring Commitment, Innovation, and Leadership to Your Transformation

TEAM PLAYER

We work collaboratively with our clients to address their needs. 

Accountable - Our Core Values Bring Commitment, Innovation, and Leadership to Your Transformation

ACCOUNTABLE

MSSBTA employees take ownership for our clients success.

Courageous - Our Core Values Bring Commitment, Innovation, and Leadership to Your Transformation

COURAGEOUS

We are never afraid to try something new to arrive at the best solution for our clients.

Resilient - Our Core Values Bring Commitment, Innovation, and Leadership to Your Transformation

RESILIENT

We are tough in the face of difficulty and tenacious in achieving successful outcomes.

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